Our Culture

OFFICE INDUCTION

Introduction

Further to the General Induction Training required for all workers, we provide this site-specific induction for all workers and contractors prior to any work being conducted for this project.

Visitors to the site will be supervised at all times and given a specific induction as required.

WHS Rules

  • All workers must follow the WHS Policies at all time.
    • Smoking is only permitted in the Designated Smoking Area(s).

    • No Swearing, Rude hand gestures, or demeaning comments.

    • PPE Must be worn when as per the NSW Health Guidelines;

      • Mask as required.
      • Gloves as required.
      • Scrubs/protective clothing as required.

Incidents & Accidents

  • All workers must report immediately any incidents or accidents occurring at work.

  • An incident and accident form must be completed and issued to the Manager within 24 hours of the incident/accident.

  • All incidents/accidents will be investigated by the HR Manager.

Licensing

  • All persons must have appropriate and current qualifications/credentials for their position.

COVID Safety

As per NSW Health Guidelines: If you have cold or flu-like symptoms such as a cough, fever, sore throat or runny nose please stay at home and don’t attend the medical centre for at least seven days, and then ensure you have a negative RAT before visiting

COVID Safety Practices should occur:

  • Staff should regularly clean their equipment

  • Do not shake hands with staff, patients & visitors

  • Wear a mask if not able to socially distance from others

  • Keep 1.5 metres distance from others

Workplace Bullying

  • The Company has a zero tolerance to workplace bullying. Under no circumstances will any form of bullying or harassment be tolerated.
  • Workplace bullying or workplace harassment is any ongoing harmful or threatening behaviour by a person or group of people in your workplace that creates a risk to your health and safety.
  • It can happen in any kind of workplace, and the person or group doesn’t need to be a manager or someone in a position of power over you.
  • Bullying in the workplace may lead to serious personal impact on individuals and is never acceptable.
  • Any forms of bullying will be investigated and staff may face disciplinary action up to and including termination of employment if bullying occurs.
  • All staff have an obligation to report bullying if they witness it occurring in the workplace.

Hand Hygiene

It is recommended that routine hand hygiene is performed:

  • before touching a patient
  • before a procedure
  • after a procedure or body substance exposure risk
  • after touching a patient
  • after touching a patient surroundings

Worker Responsibilities

  • All staff must treat each other professionally.
  • Discrimination will not be tolerated.
  • Workplace bullying, violence or practical jokes is not acceptable.
  • Staff must take reasonable care of their health and safety and ensure that their actions (or in-actions) do not put others at risk.
  • Staff must comply with safety guidelines, policies and procedures of the business.
  • Staff must notify Manager of any safety risks.

Housekeeping

  • All staff are to ensure that their desks are clean and tidy at all times.
  • All staff are expected to wash up and clean up after themselves in the lunch room.
  • Please throw food scraps in the lunch room bins provided.
  • If you notice any cords, trip hazards or broken furniture notify the Practice Manager ASAP.

Evacuation Procedure

  • Be aware of emergency situation occurring.
  • Check for signs of smoke/fire in your area and prepare for an evacuation.
  • Wait for further instructions from your Manager.
  • Ensure all workers around you are aware of the evacuation and evacuate the building via the nearest safe exit route.
  • Obey any directions/instructions given to you by a Manager.
  • Assist mobility-impaired workers to an appropriate emergency exit.
  • Exit the building in a safe, calm and orderly manner.  Move at a quick walk, do not run.
  • Maintain one clear step between the person in front of you to prevent stumbling.
  • When leaving our of the building proceed immediately to the designated assembly point, located across the road on Hilder Street at Elderslie High School bus bay. 
  • Once at the assembly point, take notice of your fellow workers and point out anyone who you believe to be missing to a Manager. 

Emergencies and First Aid

  • Workers must report all Incidents and Injuries to the Practice Manager and complete an Incident form.
  • Workers must know the location of First Aid Kits and Fire Extinguishers.
  • Workers should call 000 in the event of an emergency.

Desk Safety

  • Feet should be able to rest flat on the floor. If necessary a footrest should be used.
  • Keyboard should allow the hand, wrist and forearm to be in a neutral position, i.e. close to the horizontal.
  • Screens should be at an arm’s length in distance away and placed so the centre of the screen is about shoulder height.
  • As with the keyboard, the mouse should be placed so the hand, wrist and forearm are in a neutral position i.e. close to the horizontal.
  • Document holders should be approximately the same height and distance from your eyes as the screen, and as close to the monitor as possible to prevent neck twisting.
  • Glare can be reduced by tilting the screen down.

Drugs & Alcohol

  • There is a ZERO tolerance for drug and Alcohol use on site.
  • You must not be under the influence of Drug or Alcohol while on this site.
  • While at this site you may undergo random Drug and Alcohol testing.
  • Workers found to be under the influence of Drugs or Alcohol will be banned permanently from site.
  • Workers must report any suspicious activity to the site supervisor.
  • You may not bring any drugs or alcohol onto this site.

Office Ergonomics

  • Feet should be able to rest flat on the floor. If necessary a footrest should be used.
  • Keyboard should allow the hand, wrist and forearm to be in a neutral position, i.e. close to the horizontal.
  • Screens should be at an arm’s length in distance away and placed so the centre of the screen is about shoulder height.
  • As with the keyboard, the mouse should be placed so the hand, wrist and forearm are in a neutral position i.e. close to the horizontal.
  • Document holders should be approximately the same height and distance from your eyes as the screen, and as close to the monitor as possible to prevent neck twisting.
  • Glare can be reduced by tilting the screen down.

Manager Notes

  • The Manager will now give you a tour of the offices.
  • The Supervisor will show you the First Aid and Fire Extinguisher location.

Vaccination Status

  • I consent to the Practice accessing AIR records (immunisation records).
(Noting that this is a requirement for Practice Accreditation)

ACKNOWLEDGEMENT

    I have been provided with an Office induction prior beginning work for the company and understand the hazards, risks, controls and safety rules that apply for the Company.

    I understand what is expected of me and agree to work in a safe manner in compliance with relevant WHS requirements.